Service Fees for Dupray STEAM CLEANERS (NEAT™ ,HOME™ , ONE™, ONE Plus™, Tosca™, Hill Injection™, Carmen Super Inox™, Steam Box™) under Dupray’s Limited Warranty. Dupray will deny your claim if you fail to pay the following service fee when asked.



0-12 months after date of purchase, under Dupray’s Limited Warranty:


NEAT™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Iron™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


Tosca™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


Hill Injection™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


Carmen Super Inox™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Box™ steam cleaner:
You will pay a $0 USD service fee plus applicable taxes, excluding shipping and handling costs.


12-24 months after date of purchase, under Dupray’s Limited Warranty:


NEAT™ steam cleaner:
You will pay a $30 USD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Iron™ steam cleaner:
You will pay a $69 USD service fee plus applicable taxes, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a $79 USD service fee plus applicable taxes, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a $119 USD service fee plus applicable taxes, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a $159 USD service fee plus applicable taxes, excluding shipping and handling costs.


Tosca™ steam cleaner:
You will pay a $179 USD service fee plus applicable taxes, excluding shipping and handling costs.


Hill Injection™ steam cleaner:
You will pay a $199 USD service fee plus applicable taxes, excluding shipping and handling costs.


Carmen Super Inox™ steam cleaner:
You will pay a $399 USD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Box™ steam cleaner:
You will pay a $749 USD service fee plus applicable taxes, excluding shipping and handling costs.


24-36 months after date of purchase, under Dupray’s Limited Warranty:


Steam Iron™ steam cleaner:
You will pay a $109 USD service fee plus applicable taxes, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a $119 USD service fee plus applicable taxes, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a $179 USD service fee plus applicable taxes, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a $239 USD service fee plus applicable taxes, excluding shipping and handling costs.


Tosca™ steam cleaner:
You will pay a $299 USD service fee plus applicable taxes, excluding shipping and handling costs.


Hill Injection™ steam cleaner:
You will pay a $399 USD service fee plus applicable taxes, excluding shipping and handling costs.


Carmen Super Inox™ steam cleaner:
You will pay a $799 USD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Box™ steam cleaner:
You will pay a $1249 USD service fee plus applicable taxes, excluding shipping and handling costs.