Fast, Free Shipping
30 Days Hassle-Free Returns
Customer Service
Fast, Free Shipping
30 Days Hassle-Free Returns
Customer Service
Fast, Free Shipping
30 Days Hassle-Free Returns
Customer Service
Fast, Free Shipping
30 Days Hassle-Free Returns
Customer Service

Service fees

Service Fees for Dupray STEAM CLEANERS (NEAT™, HOME™, ONE™, ONE Plus™, Tosca™, Hill Injection™, Carmen Super Inox™, Steam Box™, Voila™, Bloom™, Steam Iron™) under Dupray's Limited Warranty. Dupray will deny your claim if you fail to pay the following Service fee when asked.

0-12 months after date of purchase, under Dupray’s Limited Warranty

NEAT™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.
HOME™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.
ONE™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.
ONE Plus™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.
Tosca™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.
Hill Injection™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.
Carmen Super Inox™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.
Steam Box™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.
Voila™ Clothes Steamer
You will pay a $0.00 service fee, excluding shipping and handling costs.
Bloom™ Air Purifier
You will pay a $0.00 service fee, excluding shipping and handling costs.
Steam Iron™ Steam Cleaner
You will pay a $0.00 service fee, excluding shipping and handling costs.

12-24 months after date of purchase, under Dupray’s Limited Warranty

NEAT™ Steam Cleaner
You will pay a $39.00 service fee, excluding shipping and handling costs.
HOME™ Steam Cleaner
You will pay a $99.00 service fee, excluding shipping and handling costs.
ONE™ Steam Cleaner
You will pay a $159.00 service fee, excluding shipping and handling costs.
ONE Plus™ Steam Cleaner
You will pay a $209.00 service fee, excluding shipping and handling costs.
Tosca™ Steam Cleaner
You will pay a $229.00 service fee, excluding shipping and handling costs.
Hill Injection™ Steam Cleaner
You will pay a $259.00 service fee, excluding shipping and handling costs.
Carmen Super Inox™ Steam Cleaner
You will pay a $519.00 service fee, excluding shipping and handling costs.
Steam Box™ Steam Cleaner
You will pay a $979.00 service fee, excluding shipping and handling costs.
Voila™ Clothes Steamer
You will pay a $0.00 service fee, excluding shipping and handling costs.
Bloom™ Air Purifier
You will pay a $0.00 service fee, excluding shipping and handling costs.
Steam Iron™ Steam Cleaner
You will pay a $89.00 service fee, excluding shipping and handling costs.

24-36 months after date of purchase, under Dupray’s Limited Warranty

HOME™ Steam Cleaner
You will pay a $159.00 service fee, excluding shipping and handling costs.
ONE™ Steam Cleaner
You will pay a $239.00 service fee, excluding shipping and handling costs.
ONE Plus™ Steam Cleaner
You will pay a $309.00 service fee, excluding shipping and handling costs.
Tosca™ Steam Cleaner
You will pay a $389.00 service fee, excluding shipping and handling costs.
Hill Injection™ Steam Cleaner
You will pay a $519.00 service fee, excluding shipping and handling costs.
Carmen Super Inox™ Steam Cleaner
You will pay a $1,039.00 service fee, excluding shipping and handling costs.
Steam Box™ Steam Cleaner
You will pay a $1,599.00 service fee, excluding shipping and handling costs.
Bloom™ Air Purifier
You will pay a $0.00 service fee, excluding shipping and handling costs.
Steam Iron™ Steam Cleaner
You will pay a $139.00 service fee, excluding shipping and handling costs.